marcabrub

[spice girder]

Hi there!

How are you creating the subscriptions? With Checkout Session, or Directly the Subscription endpoint?

[crimson spade]

I create the subscription by selecting the recurring payment option, just when I create a new rate

[spice girder]

So you create the subscription in the Dashboard?

Can you share a subscription ID (sub_xxx) where you see that issue?

[crimson spade]

yes, give me a second

sub_1LtbkKClNuC1nSuPlkVTVGdD

I have a lot of this case

[spice girder]

Thanks! Give me a few minutes to look into this.

[crimson spade]

Stripe tries to collect the second installment but there are problems with the payment method. It tries to charge it 3 times (according to what we have configured) and when it can't charge it, it cancels it.

I understand this, but I don't understand why it doesn't charge it, if the payment method already collected it in the first payment.

[spice girder]

Got it. When you create the subscription, you need to make sure you save the default payment method on the customer or subscription object.
The simplest way is to use this: https://stripe.com/docs/api/subscriptions/create#create_subscription-payment_settings-save_default_payment_method

[crimson spade]

But how can I configure that?

[spice girder]

You change your code that creates a subscription by adding payment_settings { save_default_payment_method: "on_subscription" }