#Karen Sofía Arias

1 messages · Page 1 of 1 (latest)

abstract flowerBOT
ornate herald
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Hello, unfortunately we can only provide English support in this channel. Feel free to switch to English, or contact support at <https://support.stripe.com/contact if you need help in another language>

grave pendant
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Hello, I have a question, I just had a payment from a client for apple pay in stripe and it was not applied. It appears as a failed payment but it appears to the customer that it is in process.

jaunty sableBOT
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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

mystic steeple
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Can Stripe guarantee that businesses using stripe are legitimate businesses. Is there anyone to talk to if a payment has gone through but the item has never been delivered

ornate herald
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The first place would be to reach out to the merchant. They are the ones responsible for providing the goods/services. Failing that using the contact info for Stripe Support listed above would be an option