#Matty (AloysiusS)

1 messages · Page 1 of 1 (latest)

ebon pollenBOT
deep solar
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No, that's not possible, Stripe manages that logic automatically.

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If you wanted separate debits for your fees etc (whatever you're collecting via account debits) you could instead set up a customer with an ACH payment method

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Then those payments would be separate from any account balance and payouts

heavy glen
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the debit and the transfers are for two different kinds of products in our system. so were hoping to find someway to make them two different line items on their bank statement to avoid confustion. e.g. the debit isnt a fee for the other transfer and they are for two separate transactions / different purchases.

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setting them up as customers would mean those merchants that are connect accounts now would have to do some additional work by going through another flow so we could capture additional pieces of information about them right ?

deep solar
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Just the bank account set up, but yes

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You'd then associate that customer with the connected account in your system, but up to you

heavy glen
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so these people would have to do something like click a link and fill out additional details? (sorry saying the same thing back to make sure I understnd)

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for the customer creation that is. then we use the customer and the bank account id we already have to make the debit and it would be seperate

deep solar
heavy glen
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there is no way we can backfill customers without some work being done by our merchants then right?

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I'm pretty sure we dont have bank and routing numbers

deep solar
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If you don't have the account information then no, they'd need to provie that again one way or another, or just keep using the account debits

heavy glen
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ok we are trying to figure out what is possible for our merchants. a hard sell to get them to login and give us that information again