saurabhomgupta-list-inactive-products | Stripe Developers | Page 1

fast cairnBOT Feb 7, 2023, 1:49 PM

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autumn wolf Feb 7, 2023, 1:51 PM

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Hi 👋 can you share the ID of an inactive Product that you were expecting to be returned, along with the ID of the request that did not return it?

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saurabhomgupta-list-inactive-products

misty rock Feb 7, 2023, 1:53 PM

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Request ID: req_iqM6flGMVaFbnJ

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Sample Product: prod_KHwd1X9QIgUAGp

autumn wolf Feb 7, 2023, 1:59 PM

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Thank you, I'm pulling those up on my end and taking a closer look. While I do, did you make a request to delete this Product, or did you make a request to update it setting its active to false?

misty rock Feb 7, 2023, 1:59 PM

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We just want to pull it from the API from a reporting standpoint actually. We had marked this as archived using the console itself.

autumn wolf Feb 7, 2023, 2:01 PM

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When you reference the console, are you referring to the Stripe dashboard?

misty rock Feb 7, 2023, 2:01 PM

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yes.

autumn wolf Feb 7, 2023, 2:08 PM

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Thank you, I'll need to dig into that.

autumn wolf Feb 7, 2023, 2:26 PM

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I just created and archived a Product from the dashboard in my test account, and am still able to see it returned in the response to my list requests (once toggling the filter to active=false). Working on comparing our two requests.

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Was this Product created by part of a migration that our Support team helped with?

#saurabhomgupta-list-inactive-products