DiscoBlade | Stripe Developers | Page 1

magic yewBOT Feb 6, 2023, 5:26 AM

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small fractal Feb 6, 2023, 5:27 AM

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Hi there, how can I help?

spark sedge Feb 6, 2023, 5:27 AM

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Hello jack, currently i have 0 balance if i top up and use as test, it will not be deducted right?

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small fractal Feb 6, 2023, 5:29 AM

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Hi there, you can use these test card (https://stripe.com/docs/testing#available-balance) to add funds directly to your available balance and bypass pending balances

spark sedge Feb 6, 2023, 5:30 AM

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I want to transfer from my connected account jack

small fractal Feb 6, 2023, 5:31 AM

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The funds you added to your available balance will be deducted for transfers, even in test mode.

spark sedge Feb 6, 2023, 5:31 AM

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small fractal Feb 6, 2023, 5:31 AM

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You mean transfer funds from connected account to platform?

spark sedge Feb 6, 2023, 5:32 AM

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small fractal You mean transfer funds from connected account to platform?

no, from platform into connected account

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I want to send a payout into one of connected account

small fractal Feb 6, 2023, 5:33 AM

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OK, Then you need to top up funds to your platform first (https://stripe.com/docs/connect/top-ups), so that you have sufficient funds to transfer to a connected account

spark sedge Feb 6, 2023, 5:34 AM

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yes, if i do that, does it deduct my balance for test mode?

small fractal Feb 6, 2023, 5:35 AM

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Yes, it would deduct your balance for the transfer

spark sedge Feb 6, 2023, 5:35 AM

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so my real money will be deducted?

small fractal Feb 6, 2023, 5:36 AM

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No no, it's your balance in test mode.

spark sedge Feb 6, 2023, 5:36 AM

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I see, Thank you jack

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https://stripe.com/docs/connect/testing#testing-top-ups

wait i cannot use this? i just want to use it for test

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

small fractal Feb 6, 2023, 5:41 AM

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This is to simulate success or failure of adding funds.

spark sedge Feb 6, 2023, 5:42 AM

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i see, btw jack i cant find a add balance into the balance page

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small fractal Feb 6, 2023, 5:43 AM

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Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

spark sedge Feb 6, 2023, 5:44 AM

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acct_18kftYCJqwdLRQJw

small fractal Feb 6, 2023, 5:49 AM

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Which user role do you have? are you the admin? https://stripe.com/docs/account/teams/roles

User roles

Give team members controlled access to your Stripe account.

spark sedge Feb 6, 2023, 5:49 AM

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No jack, is it the reason i can't find the add balance button?

small fractal Feb 6, 2023, 5:53 AM

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https://dashboard.stripe.com/settings/user you can visit this page to see your role.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

spark sedge Feb 6, 2023, 5:54 AM

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small fractal Feb 6, 2023, 5:55 AM

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OK. It looks like your role don't have permission to add funds.

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But don't worry, you can use these test card (https://stripe.com/docs/testing#available-balance) to add funds

spark sedge Feb 6, 2023, 5:55 AM

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Thanks Jack, I'll just let the admin know that they are the one should add funds

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Thanks again jack for your help.

small fractal Feb 6, 2023, 5:58 AM

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No problem!

#DiscoBlade