nadia

[inner stone]

Hi there

When you say "a form" what do you mean exactly?

We provide various ways to collect payment methods overall.

[chrome fern]

an external form linked to the customer

so an agent can create a subscription with a client

[inner stone]

Hmm that is still quite vague

I'll need a lot more details to help direct you

What are you trying to do exactly?

[chrome fern]

my customer subscribed to a wrong product
& asked for help
unfortunately his stripe customer has been deleted

we'd like to restore her profile / recreate it so we can perform the subscription for her

[inner stone]

Ah I see thanks for clarifying.

No you can't undelete a Customer

You need to create a new one and collect a new PaymentMethod from the customer

[chrome fern]

noted thanks a lot for your help

have a nice day