long zhang | Stripe Developers | Page 1

stable craneBOT Feb 3, 2023, 10:52 AM

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wide mapleBOT Feb 3, 2023, 10:52 AM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

violet rampart Feb 3, 2023, 10:55 AM

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I tried without getting a solution

frank ledge Feb 3, 2023, 10:56 AM

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This is not possible. When did you send the request?

violet rampart Feb 3, 2023, 10:58 AM

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I am a user in Hong Kong. My account was blocked for no reason as soon as I sold an order at 2:00 a.m. Hong Kong time. What is the situation?

frank ledge Feb 3, 2023, 10:59 AM

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I really can't help you. This channel is only for technical assistance.
Please contact Stripe Support, they will surely be able to help: https://support.stripe.com/?contact=true

violet rampart Feb 3, 2023, 10:59 AM

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The email reminds me that I have received a payment that has not been authorized by the customer or the bank

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What you said doesn't solve my problem

frank ledge Feb 3, 2023, 11:01 AM

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Please follow the advice from Support. I can't help any further, unless you have any technical questions.

violet rampart Feb 3, 2023, 11:01 AM

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This is the most outrageous thing that ever happened to me

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ok

#long zhang