#eoghanobrien
alpine flame
neon pelican
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
neon pelican
No such product: 'prod_BdtoTZvWAsTt1c'; a similar object exists in live mode, but a test mode key was used to make this request.
mint lake
req_KmHreyCK48jpx8
neon pelican
It looks like you passed a live mode product to a request made in test mode
mint lake
Yep 🙂 in the first one I sent, try the second one req_KmHreyCK48jpx8
neon pelican
OK. As the error message explains, all prices are associated with the same product, and all of them are in annual intervals
The workaround is to create other product to associate with another price with annual billing interval
mint lake
I can't do that as all of these are based on a live product w/prices that were created long ago and are in active use
neon pelican
I don't see why you can't create new product/price.
mint lake
It would create a mess for our billing people who deal with the reports, each of our price id are named specifically for those folks
😦
Can you tell me if a subscription is created using Stripe Checkout with a specific payment method but that pm is never set back on the customer's subscription as the default payment method via a webhook, is it likely that the subscription will fail when rewewing or does Stripe Checkout handle that gracefully?
neon pelican
Do you have a subscription ID that I can take a look?
mint lake
Let me try to find one of them
neon pelican
Thanks. This subscription was created by Checkout session, and it has a default_payment_method
mint lake
So it's set automatically by Stripe Checkout?
neon pelican
Yes you are right
mint lake
Awesome. But I'm outta luck on the billing configuration?
neon pelican
Ah, I'm afraid that's one of the limitations of customer billing portal
mint lake
Okay, who do I bother to get that added in?
neon pelican
You can reach out to Stripe support https://support.stripe.com/contact and submit your feature request