pxue | Stripe Developers | Page 1

deep lionBOT Feb 2, 2023, 4:51 PM

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graceful pecan Feb 2, 2023, 4:53 PM

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Are you talking about the bank account a Connect user uses for Payouts? Or are you talking about the Bank Account payment method?

waxen compass Feb 2, 2023, 4:54 PM

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Connect user used for Payouts

graceful pecan Feb 2, 2023, 4:54 PM

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Ah, so no. You can't specify currency for payout accounts

waxen compass Feb 2, 2023, 4:54 PM

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So that value is automatically generated?

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Is there any chance that currency value comes through incorrectly?

a user connected a Canada based CAD bank account for payouts, Stripe says it's USD, preventing CAD payouts to occur.

Just want to make sure this is a user problem

graceful pecan Feb 2, 2023, 4:59 PM

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Hmmm, this is a little out of scope for this channel, but have they successfully received a USD payout?

waxen compass Feb 2, 2023, 4:59 PM

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^ I know hah I've also got a Support ticket open, just moving very very slow

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they've not received USD payout and don't expect to since they're in Canada

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but I think I've got the answer, it's probably user error

#pxue