H Panseriya | Stripe Developers | Page 1

hybrid shellBOT Feb 2, 2023, 12:20 PM

#

surreal blaze Feb 2, 2023, 12:20 PM

#

Hi! Let me help you with this.

#

Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

silent leaf Feb 2, 2023, 12:21 PM

#

#

req_hKDZtIR0zbPcr6

#

Here is the request id: req_hKDZtIR0zbPcr6

#

Can you please check it?

surreal blaze Feb 2, 2023, 12:31 PM

#

Checking, please give me a moment

#

I assume the regulation requires you to specify the address outside of India. I don't think there's a way around this.

silent leaf Feb 2, 2023, 12:37 PM

#

Didn't get it

surreal blaze Feb 2, 2023, 12:39 PM

#

The error message means, if you transact in USD or other foreign currency, the customer must be outside of India (based on shipping and billing address). Otherwise you need to transact in INR.

strange stream Feb 2, 2023, 12:41 PM

#

👋 taking over for my colleague.

silent leaf Feb 2, 2023, 12:41 PM

#

We want to deduct $29 from india. How we can do it?

strange stream Feb 2, 2023, 12:41 PM

#

as my colleague explained and as per the request's message this is related to Accepting International Payments from India https://stripe.com/docs/india-exports

Accept International Payments from India

When buyers of your goods or services are located outside India.

#

for more info please contact https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

silent leaf Feb 2, 2023, 12:46 PM

#

We need to do any configuration via settings?

#H Panseriya