#carrot_cake

1 messages · Page 1 of 1 (latest)

brazen riverBOT
hallow hare
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hello! how long will the payment likely be held for?

tulip terrace
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At most, the payment will be held for 48 hours.

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The policy is that work that isn't completed within that time will be refunded, or work that is partially completed will be partially charged.

hallow hare
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hmmmm, are you based in the US?

tulip terrace
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yep, no plans on expanding outside of US for a long time.

hallow hare
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as in, your business ^^

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aaah

tulip terrace
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the question we have is whether it's better practice to have a single down payment (the minimum of all services is $25 USD), and then create a separate payment intent for the difference, or to estimate the total cost and then create a hold, on the small chance that the hold amount is less than the actual total, in which case we will have to make two separate payment intents anyway.

hallow hare
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i don't think we have any specific recommendation here, you will have to pick the solution you prefer