Dong Xiao | Stripe Developers | Page 1

left idolBOT Feb 1, 2023, 11:05 PM

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blissful robin Feb 1, 2023, 11:08 PM

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Do you have the Request ID for this failed request?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

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My first guess is that the API is expecting a 7-digit bank account number, but you supplied a bank account number >7 digits

flint oriole Feb 1, 2023, 11:12 PM

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is this request ok? https://dashboard.stripe.com/test/logs/req_r6SPDE6bdquMqo?t=1675290799

the previous version we used was 2017-08-15;nz_bank_account_beta=v1 which accept 11-0000-0000000-010 format. Not sure about V2, can you point what account number we can use?

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i mean testing account number

blissful robin Feb 1, 2023, 11:14 PM

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We unfortunately do not support beta products in this channel, but our support folks can get your questions routed to the product team that owns the beta: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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