#nicoletalisay

1 messages · Page 1 of 1 (latest)

potent hornetBOT
copper adder
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Hey, this server is not as familiar with Radar so I may have to direct you to our normal support. Can you tell me a bit about your usecase here? Do you basically want all of your radar rules to apply unless it is one of these individual customers?

digital quarry
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@copper adder Sure! Yes, we want all of the radar rules to apply unless its one of these individual customers. Rarely, we get a customer whose zipcode validation continuously fails even if it has worked on previous charges, no billing info has changed, they have double checked with the bank, etc. In these cases where we trust the customer and their card already we want to bypass the validation so that their charge can go through. I hope that helps!

copper adder
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Ah gotcha, thank you. Checking in to that. If I can't find it quickly our normal support should know

digital quarry
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@copper adder amazing thank you!

copper adder
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So you can create a list of customer IDs that you want to bypass your rules

digital quarry
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@copper adder sweet thank you!!