#Avery246813579
abstract totem
worn dew
"tr_1MWC4XPBvfX3ycd8R8iQpLjF" is a transfer which is called right before we create a payout and there is no payout that was created, but there is not breaking code on our end
they are payouts to acct_1Au9cPAcqRxm04BK
We can't find the error on our side and was wondering if there was like a validation error on Stripe side or something
timid condor
When you say "payout" are you referring to a Stripe Payout to a bank? If so, are you talking about the Connect account's bank? Or the Platform's bank?
worn dew
This is our platform account sending a manual payout to a connect account
timid condor
You mean "sending a Transfer to the Connect account" right? Transfers and Payouts are 2 different things, so I just want to make sure I understand the verbiage you're using
timid condor
It's not obvious that the picture above shows those things, as a Transfer doesn't imply "account debit", but I think I understand now.
prime yew
Just stepping in for @timid condor here who needs to head out, but this looks like the /payouts request never happened, or wasn't received by Stripe
(If there had been an error I'd expect to see the errored request in those logs, too)
Do you have any records of requests failing during that time?
worn dew
No which is strange
Since we do a transfer and a payout directly after
I think I found the error
It was I who was dumb
Our lambda instance timed out in between the transfer and payout
prime yew
Ah, that would make sense