monove | Stripe Developers | Page 1

primal zenithBOT Feb 1, 2023, 7:34 PM

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hybrid fiber Feb 1, 2023, 7:38 PM

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What is the overall total (roughly) of disconnects happening? When you say "disconnect" what are you referring to specifically?

valid narwhal Feb 1, 2023, 7:38 PM

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connectReader of the Javascript library failing

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5 locations

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398 fails since midnight

hybrid fiber Feb 1, 2023, 7:40 PM

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Split up among roughly how many devices? Again, rough estimate is okay

valid narwhal Feb 1, 2023, 7:40 PM

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6 devcies

hybrid fiber Feb 1, 2023, 7:41 PM

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Can you post the serial number of one of the devices this is happening on?

valid narwhal Feb 1, 2023, 7:41 PM

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if you need specifics i can provide

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yes pls hold

hybrid fiber Feb 1, 2023, 7:42 PM

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Also, what version of the Stripe JS library are you on?

valid narwhal Feb 1, 2023, 7:46 PM

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v1

hybrid fiber Feb 1, 2023, 7:48 PM

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No, I mean the library version. Like, in your package.json you should see one or both of these type of things

"stripe": "^8.222.0",
"@stripe/stripe-js": "^1.27.0",

valid narwhal Feb 1, 2023, 7:50 PM

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hybrid fiber Feb 1, 2023, 7:53 PM

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Ah, okay got it

rotund steeple Feb 1, 2023, 8:31 PM

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Hey @valid narwhal were you able to get any example serial numbers?

#monove