Jack at Spatial | Stripe Developers | Page 1

wise shaleBOT Feb 1, 2023, 3:30 PM

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cobalt river Feb 1, 2023, 3:33 PM

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Hi there. Yeah:
https://stripe.com/docs/billing/subscriptions/coupons#promotion-codes
https://stripe.com/docs/payments/checkout/discounts#promotion-codes

Add discounts for one-time payments

Reduce the amount charged to a customer by discounting their subtotal with coupons and promotion codes.

Discounts for subscriptions

Add a discount to a subscription using coupons and promotion codes.

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Depending on if you're doing 1 time or subscription payments

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You'd have to write custom code though if you don't want to use Checkout to handle the codes

ripe patrol Feb 1, 2023, 3:37 PM

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I do want to use checkout to handle the codes

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Am I able to set something up so that if users go to cancel their subscription, that is asks them 'are you sure' and then offers them a discount?

cosmic vale Feb 1, 2023, 3:43 PM

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Hi 👋 Stripe does not have prebuilt functionality for that, if that is a feature you would like to add to your site/app then you will need to build that flow.

ripe patrol Feb 1, 2023, 3:43 PM

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Cool, good to know.

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Regarding my original question: So I totally understand how I can setup a discount code.

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How can I make it so that a unique discount code gets generated every time for every new customer that would use the code.

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I'm about to explain in more detail.

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My company Spatial.io wants to run a promo where if a new user fills out a form that we setup (whether that be a typeform or a google form or something equivalent) and if the new user inputs valid information ( i.e. valid links to their account profiles) that the user will then be given a unique promo code that they can redeem when purchasing our subscription offering.

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Does that make sense?

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Totally don't wanna come across as annoyed or as a pest. I really appreciate your support. Personally my day to day job involves providing support to our users on discord all the time so I very much empathize with your line of work.

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I'm legit hopping back and forth from supporting our users in our companies discord, and then hopping back in here haha. Gotta love discord!

cosmic vale Feb 1, 2023, 3:53 PM

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If you're not using our Checkout Sessions, is it safe to assume you're using a custom checkout experience for your customers that uses our Payment Element?

ripe patrol Feb 1, 2023, 4:10 PM

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Nooo we have never made any custom checkout experiences. People have always, and will always be paying through the official stripe portal.

cosmic vale Feb 1, 2023, 4:15 PM

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Oh gotcha, so then you would create a new Promotion Code every time you need a new one:
https://stripe.com/docs/api/promotion_codes/create

Stripe API reference – Create a promotion code – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

#Jack at Spatial