Gonen

[crimson plover]

Hi there. How can we help?

[hybrid light]

Hi there

My business is new to stripe

[crimson plover]

Oh I accidentally opened 2 threads. Let me close the other one

[hybrid light]

And I am using invoices to charge my customers

Got this from stripe today for no reason

[crimson plover]

Ok. Is this a Connect account?

[hybrid light]

Wdym

[crimson plover]

Ah ok assuming not then

You didn't get an email from Stripe about this?

[hybrid light]

I did

[crimson plover]

It should have explained why and what info you need to input

We're not support though, so we can't really assist with this

We just help developers with API integrations in here

If you do have further questions, I recommend reaching out here: https://support.stripe.com/contact/email

[hybrid light]

I don’t have all they ask for th I

That’s why I’m asking for ur help

[crimson plover]

Ok. Yeah, you'll need to reach out at above link then

[hybrid light]

I did

[crimson plover]

You'll need to wait for a response then

We can't help with account related issues in here as this isn't support

[hybrid light]

Already got one

So what are you suggesting

I am a new business

[crimson plover]

You need to go to support

We can't help

[hybrid light]

Okay thank you mate

Don’t close ticket yet