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[neon geyser]

hi! I know that generally these settings don't take effect immediately; if you change the settings they only start applying to new invoices created after the time the setting is changed. So if that invoice predates when you changed the settings to that(and before that, the setting was to leave the invoice as-is), that could be why.

[main kite]

this setting looks like that year or more, and looks that is not marking invoice uncollectible for the overdue invoices