allianceRes

[plush timber]

should be trialing AFAIK

[deft grove]

and after the end of trial period it change to incomplete?

[plush timber]

Yes, if you don't authenticate the first payment. See https://stripe.com/docs/billing/migration/strong-customer-authentication#scenario-1

[deft grove]

so when we have a plan with trial the subscription cannot expire?

Im a bit confused, because when it is a plan without trial the subscription expire after 23 hours if the user does not complete the SCA

[candid jungle]

That would depend on whether the associated Setup Intent was completed/successful

If successful, and the card was setup for recurring payments, then we'd attempt to charge the card for the new billing cycle. Outcome of that payment would determine the status

[candid jungle]

AFAIK, no. You can test this with clocks: https://stripe.com/docs/billing/testing/test-clocks

[candid jungle]

https://stripe.com/docs/billing/subscriptions/overview#:~:text=The status can also become active if you offer trials that don’t require payments. When the trial is over%2C the subscription moves to active and the subscribed customer starts to be charged.

It'll automatically become active and then update according to payment success and your revenue recovery settings

[deft grove]

im testing the case when the payment fail after the end of trial period

It seem that Stripe swith my subscription to past_due

[candid jungle]

Then the outcome would depend on your settings here: https://dashboard.stripe.com/settings/billing/automatic

[deft grove]

yes I know.
but why for plans wthouth trial, the status of susbcription is incomplete during 23 hours then Stripe switch it to incomplete_expired?

[candid jungle]

That's just how it works: https://stripe.com/docs/billing/subscriptions/overview#payment-window

[deft grove]

so we can't config stripe to switch incomplete subscriptions to past_due?

[candid jungle]

AFAIK, no. What's the use case?

[deft grove]

I created this subscription with a trial periode of 1 hour: sub_1MWbe2GfA2lQACd1FtXCs1iN

I didn't complete the 3DS to see what happen after the end of trial periode

now i see that my subscription is Active

[candid jungle]

Seems expected based on that I outlined above

[deft grove]

normally it goes past_due because stripe did not succeed charging the customer

[candid jungle]

I think free trials are the exception to that rule, as I shared above

[deft grove]

I think Stripe will switch it to past_due. but when?

because when recurent paiment fail the subscription should not be active.

[candid jungle]

I don't believe we do. But you can test this by using a clock and advancing the time

[deft grove]

I can't create a clock because my account is limited to reading only

Here is the subscription: sub_1MWbe2GfA2lQACd1FtXCs1iN

take a look and tell me how come it is active while the payment fail

[candid jungle]

Payment hasn't failed though – it hasn't even been attempted yet: https://dashboard.stripe.com/test/invoices/in_1MWcaJGfA2lQACd1fdbmeGTw

We attempt payment ~1 hour after finalisation: https://stripe.com/docs/invoicing/integration/workflow-transitions#finalized

[deft grove]

ok I undrestand now!
So after 1 hour if payement fail, the status will be switched to past_due

[candid jungle]

If that's how your settings are configured, then I believe so

[deft grove]

so i can tell stripe to switch subscription to exipred if paiment fail?

[candid jungle]

Should do it

[deft grove]

I have a question about webhook

imagin our server is down when Stripe try to send us events

what happen exactly ?

[idle creek]

Stripe has a retry mechanisme, more details can be found here:
https://stripe.com/docs/webhooks/best-practices#events-and-retries

[deft grove]

So Stripe will try to contact our server durring 3 days and if our server still down, it will stop sending events?

[idle creek]

Yes, Stripe also sends you an email, if your endpoint isn't fixed, it will be disabled