stylebase | Stripe Developers | Page 1

elfin hatchBOT Jan 31, 2023, 4:08 PM

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rotund dove Jan 31, 2023, 4:11 PM

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Hello 👋
Definitely understand your frustration.
I can find and bump your feature request but we can't provide any ETAs for a fix for this.

solemn bolt Jan 31, 2023, 4:13 PM

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they said it was being worked on 6 months ago lol

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this should be a very rudimentary fix, especially if your devs just fix our account on a one-off basis

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it's simply deleting data, and product is not working as intended/stated - says you can delete archived products that are not used in a transaction - and this is the case with our products

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they were never used in even 1 transaction

rotund dove Jan 31, 2023, 4:18 PM

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I see. I will try and ping our product team on the feature request to see how far I can go with it. If you can write into our support for paper trail, that would be great!
I can cross reference it while raising the concern about the feature

solemn bolt Jan 31, 2023, 4:19 PM

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how do i do that

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it's not a feature really, it's a bug fix

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this should be able to be deleted but unable to

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maybe they need to be removed from pricing table first im not exactly sure, but product is not working as intended and it has been over 6 months now of waiting for something so small

rotund dove Jan 31, 2023, 4:21 PM

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you can write in via https://support.stripe.com/?contact=true
feel free to mention that you spoke with hanzo on discord, I'll locate and grab the ticket

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

solemn bolt Jan 31, 2023, 4:32 PM

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done

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mentioned Hanzo

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thanks

rotund dove Jan 31, 2023, 4:38 PM

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Found it, I'll respond as soon as I have an update to share.

#stylebase