lian.yagoda

[latent burrow]

Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[olive depot]

sure let me find it, one sec

I do have the files themselves

[olive depot]

What request ID do you need? of the export I did in the website?

[tender trail]

👋 taking over for my colleague. Let me catch up.

I think what my colleague meant is the request ID where you ran the report via API

[olive depot]

ok I will look for it

I have the two responses and the missing data

can I find the ID in postman where I sent it?

[tender trail]

it's really the parameters that you sent that I need to look at

and the request details

[olive depot]

https://api.stripe.com/v1/reporting/report_runs?parameters[interval_start]=1669852800&parameters[interval_end]=1672444800&parameters[currency]=usd&parameters[reporting_category]=fee&parameters[columns][0]=balance_transaction_id&parameters[columns][1]=balance_transaction_created_at&parameters[columns][2]=amount&report_type=activity.itemized.2

[tender trail]

re-run that query, and you will get a request ID

[olive depot]

this?

frr_1MWEvmCU1g4y0fcoSY9pFdUx

[tender trail]

no worries, that might help as well

[olive depot]

ok

[tender trail]

looking into it

[olive depot]

thanks

any updates?

[tender trail]

sorry I'm still looking into this

[olive depot]

I can help in explaining the problem further if you want

[tender trail]

if you don't mind I really recommend sending all of this information to support https://support.stripe.com/?contact=true and explaining and giving as much details as possible, this way we can take a deeper look at it and take all of the necessary time to get you an answer asynchronously instead of waiting here for an answer