zdenek-connect-chargeflow | Stripe Developers | Page 1

hollow sundialBOT Jan 31, 2023, 12:21 AM

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sudden helm Jan 31, 2023, 12:22 AM

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zdenek-connect-chargeflow

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For Express accounts you would use Destination Charges. For Standard accounts you would use Direct Charges.

proven phoenix Jan 31, 2023, 12:23 AM

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Why is it good to use different charges for different account types?

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Right now we are handling all disputes which is very time consuming and we want to shift this responsibility to the non-profits

sudden helm Jan 31, 2023, 12:24 AM

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Because depending on the account type, it changes what they have access to and what risk there is for you versus Stripe

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If you use Express accounts, they have no Dashboard access. They have no way to view Disputes and respond to them for example

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https://stripe.com/docs/connect/accounts covers some of this

proven phoenix Jan 31, 2023, 12:25 AM

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So basically if we want to move the responsibility for dispute resolution to the non-profits, we need to force them to register Stripe Standard accounts?

sudden helm Jan 31, 2023, 12:25 AM

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correct and move to Direct Charges. Or build your own UI to handle Dispute management based on our API

proven phoenix Jan 31, 2023, 12:26 AM

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I see, thanks a lot for the clarification.

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One more use case

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Imagine a marketplace like TaskRabbit if you are familiar. Basically there are common people who have no idea about Stripe or how to manage any of that. Is the Stripe Connect and Stripe Express user friendly enough for them?

sudden helm Jan 31, 2023, 12:31 AM

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I would say yes, Express is best here. And TaskRabbit would manage disputes here because customers pay TaskRabbit, the business, not the individual person coming to perform the task, if that makes sense

#zdenek-connect-chargeflow