scott-webhook-500 | Stripe Developers | Page 1

tawdry islandBOT Jan 30, 2023, 11:12 PM

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robust raptor Jan 30, 2023, 11:13 PM

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Hi there! Can you share your Stripe account ID? It should look like acct_...

pale marlin Jan 30, 2023, 11:13 PM

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Of course

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Sent in a PM instead

robust raptor Jan 30, 2023, 11:16 PM

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ah, I don't get PMs. if you'd rather not share your account ID, an event ID would help, too

pale marlin Jan 30, 2023, 11:16 PM

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Wasn't sure because it may be publicly visible. Event ID is easy -- "evt_3MW62P5Nn46xIQ7F0fvmiZBd"

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We have been getting 500 errors, and the occasional 502, but we see no errors coming through on our end, whereas we typically do.

robust raptor Jan 30, 2023, 11:18 PM

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Interesting, okay.

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So no logs you can look at on your end? I see Stripe is sending events to your webhook endpoint but we're receiving 5xx responses from your endpoint

pale marlin Jan 30, 2023, 11:19 PM

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So strange. We're running over Azure, and neither Azure logs nor our application logs show any 500s for the endpoint.

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Sounds like things are firing normally on your end, so we'll have to keep investigating on our end. It just started happening today, and we've made no code changes to the endpoint.

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Thanks @robust raptor

#scott-webhook-500