rico-ach-microdeposits | Stripe Developers | Page 1

analog arrowBOT Jan 30, 2023, 7:43 PM

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noble monolith Jan 30, 2023, 7:43 PM

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rico-ach-microdeposits

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We don't send emails in Test mode so you can't really test this

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I don't fully grasp what you're describing though. what's "the custom flow"?

fallow sapphire Jan 30, 2023, 7:44 PM

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Stripe connect has three modes, Standard, Express, and Custom.

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We're using the Custom mode

noble monolith Jan 30, 2023, 7:45 PM

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That's the account type in that case. So what matters here would be the charge flow. Are you using Destination Charges?

fallow sapphire Jan 30, 2023, 7:45 PM

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Right

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Yes

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We are using Destination charges

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My main question is if I can expect Stripe to send the microdeposits email or if we need to do that with the indicated setup.

noble monolith Jan 30, 2023, 7:46 PM

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Okay so then yes the reason no email is sent is because of Test mode

fallow sapphire Jan 30, 2023, 7:46 PM

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OK

noble monolith Jan 30, 2023, 7:46 PM

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as long as you follow the docs at https://stripe.com/docs/payments/ach-debit and use this flow then an email would be sent

fallow sapphire Jan 30, 2023, 7:47 PM

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OK

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Here is says that we should be able to send test emails: https://stripe.com/docs/payments/ach-debit#send-transaction-emails-in-test-mode

opaque hare Jan 30, 2023, 7:57 PM

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Looking...

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Looks like your account must be activated (ie, able to use live mode) to do this, then you need to use the email format prescribed

fallow sapphire Jan 30, 2023, 7:59 PM

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yeah, i'm thinking that's the issue. We've got a couple of "test" accounts we're using that aren't activated.

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Thanks for the feedback

opaque hare Jan 30, 2023, 8:07 PM

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NP!

#rico-ach-microdeposits