DarrenBot sub pay fail | Stripe Developers | Page 1

wary portalBOT Jan 30, 2023, 5:25 PM

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floral tulip Jan 30, 2023, 5:26 PM

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Hi 👋

In all of these scenarios where the payment fails it will depend on your subscription settings

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But in general we send webhook events notifying you of the payment failure

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And depending on your settings, emails to the customer that they need to update their payment methods

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We have several different options, including some beta programs, listed in our Revenue Recovery section here: https://stripe.com/docs/billing/revenue-recovery

drowsy narwhal Jan 30, 2023, 5:28 PM

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awesome! Ok, so we should look to subscribe to the payment failed webhook and direct the customer back to their stripe account to "fix" whatever the issue was 🙂

floral tulip Jan 30, 2023, 5:33 PM

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The customer's stripe account? Are these Connected Accounts?

#DarrenBot sub pay fail