#matmac

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icy ravineBOT
azure atlas
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Hi 👋

So when you retrieve the the Account object the card_payments and transfers values in the capabilities hash object are showing as 'inactive'?

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I'm not sure what you mean by "FALSE" because those properties are strings, not booleans, in our API

mild meadow
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I receive the capabilities object, I need to read it, I'll setup that and come back to you

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This is what I receive, the account object with the charges_enabled FALSE as well as the details_submitted, again FALSE

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but the accounts dashboard says otherwise

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and capabilities comes empty...

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{"account":{"id":"acct_1MM","object":"account","capabilities":{},"charges_enabled":false,"country":"ES","default_currency":"eur","details_submitted":false,"payouts_enabled":false,"settings":{"bacs_debit_payments":{},"branding":{"icon":null,"logo":null,"primary_color":null,"secondary_color":null},"card_issuing":{"tos_acceptance":{"date":null,"ip":null}},"card_payments":{"statement_descriptor_prefix":null,"statement_descriptor_prefix_kana":null,"statement_descriptor_prefix_kanji":null},"dashboard":{"display_name":"Flow","timezone":"Europe/Madrid"},"payments":{"statement_descriptor":null,"statement_descriptor_kana":null,"statement_descriptor_kanji":null},"payouts":{"debit_negative_balances":true,"schedule":{"delay_days":7,"interval":"daily"},"statement_descriptor":null},"sepa_debit_payments":{}},"type":"standard"}}

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not sure what could be happening

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sorry to bother with this silly thing

azure atlas
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No that's perfectly alright

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Unfortunately I'm not as familiar with the checks the Dashboard does (we are focused on coding integrations with the APIs here. What happens when you attempt a test charge with this account?

mild meadow
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I'm going to try, and see what happens

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nevertheless, in our nextjs app, we need to show/hide messages depending on this

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in some cases the users might need to include/add more information for the complete onboarding

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that is why we are trying to check that

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as per the documentation one of the things we need to do is check for the charges_enabled to understand if the account is fully active

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now that returns FALSE

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even though the dashboard says otherwise

azure atlas
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My gut reaction is to follow that the API says

mild meadow
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maybe it is because it is a test account? not sure

azure atlas
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So I would first test by creating a new Account Link for this account and see what information it attempts to collect

mild meadow
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we did that already

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we filled in all the documentation including ID/Passport

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and everything in the dashboard indicates the account is active

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we will try to pass a charge and see that happens

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thanks a lot! I'll keep you guys posted on this