#fichtnmoppal
modest spindle
neon solar
Hello 👋
As far as I know, there isn't a way t know if 3DS will be always prompted or not. It depends on the issuers really.
They can ask for 3DS any time.
Have you had a chance to take a look at this doc?
https://stripe.com/docs/billing/migration/strong-customer-authentication#upgrading-integration
We go over various scenarios re 3DS <> Billing
Make a single payment and save card for future payments
Are you using SetupIntents orsetup_future_usageparameter for this?
limpid kite
We are using PaymentIntent and setup_future_usage
neon solar
I see. And are you setting off_session parameter while creating a subscription?
https://stripe.com/docs/api/subscriptions/create#create_subscription-off_session
limpid kite
Yes, usage=off_session
This works, we've been collecting monthly payments for weeks now. But we had a failed recurring booking with a card that always needs auth.
neon solar
Right, gotcha. The only option in that case would be to bring that customer back on-session for them to complete 3DS.
I don't think there's an alternative here unfortunately since issuers control this aspect.
limpid kite
Do you know how others handle this? We are similar to ShareTheMeal and they also use Stripe for recurring payments.
Do you know how many people (%) have cards that always trigger 3DS, even for off-session?
Last questions, I promise
neon solar
We wouldn't know a ton about third-party implementations unfortunately so not sure how they handle this. You could reach out to our support team to see if they have any alternatives for this usecase. As far as my understanding goes, there's really not much you/we can do when issuers require 3DS
limpid kite
ok, thanks
neon solar
NP! 🙂 Happy to help