rikless | Stripe Developers | Page 1

hybrid narwhalBOT Jan 30, 2023, 2:34 PM

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frank spear Jan 30, 2023, 2:34 PM

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we are managing acct_1MMIojJkdKp5OLc3 from acct_17qQtXC4QTOJGsXo

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Thanks for the info. Checking in to if this is expected and if there is anything you can do here

opaque magnet Jan 30, 2023, 2:35 PM

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we'd like to access (for exemple) pm_1MFMqNI1kfE7ZqNkgf7XU0Hn

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request is denied and i'm wondering if it's because acct_1MMIojJkdKp5OLc3 is actually a new stripe account, who don't have access to pm_1MFMqNI1kfE7ZqNkgf7XU0Hn (because it's linked to another account) of it it's because pm_1MFMqNI1kfE7ZqNkgf7XU0Hn has been linked after pm_1MFMqNI1kfE7ZqNkgf7XU0Hn creation

turbid nacelle Jan 30, 2023, 2:40 PM

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Hi there 👋 thank you for those details, can you also share the ID of the failed request?

opaque magnet Jan 30, 2023, 2:41 PM

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req_SboPjmbnD7YgHX

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Hi Toby

turbid nacelle Jan 30, 2023, 2:46 PM

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Thank you, that error is being encountered because the Payment Method resides on an account other than the one that you're specifying in the stripe-account header/parameter, so it is expected for the request to be rejected because one account is not allowed to access/interact with objects from another account.

opaque magnet Jan 30, 2023, 2:46 PM

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arf

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too bad

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the other account name is also something like "****" right ?

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if we ask to copy customers between both accounts, does pm_ id will be changed ?

turbid nacelle Jan 30, 2023, 2:56 PM

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I can't disclose account details in this forum.

Can you elaborate on what you're referring to when referencing copying customers?
If you're referring to the process discussed here, then you'll want to reach out to our Support team as they're more familiar with that migration process:
https://support.stripe.com/questions/copy-existing-account-data-to-a-new-stripe-account

Copy existing account data to a new Stripe account : Stripe: Help &...

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

opaque magnet Jan 30, 2023, 2:57 PM

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it was on this process

turbid nacelle Jan 30, 2023, 3:01 PM

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Gotcha, yeah, our Support team orchestrates those migrations so they'll be the right team to speak with regarding the details of that process.

#rikless