#matan_G

1 messages · Page 1 of 1 (latest)

limpid onyxBOT
final quartz
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hmm

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where do you see that mandate_options?

peak swan
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I didn't specify it that's the point 😦

final quartz
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Um I think it could have been created automatically. Not sure if that relates to your error tho. What specific issue you have with that mandata_options?

peak swan
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checking my account I reached the conclusion that since Stripe added the "mendate_options" I see higher refusal rate

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So I want to not send it

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The question is how can I do that

final quartz
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Um can you write into Support and asking more detail about India Recurring mandate? They might have information to share about that mandate option

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Didn't you see that option before? Like start seeing them recently?

peak swan
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I started seeing it since January 16th

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I am in discussions with Support for the past week with no success

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Point being is that I don't want the SDK to send the mendate fields

honest pine
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if you're already in contact with support please push back for an answer with them

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some colleagues that are more knowledgeable on the matter are trying to get you an answer. please don't hesitate to push back and ask for updates regularly

peak swan
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thank you