Aziz777

[quasi pike]

Hmm it's hard to tell and honestly it could be one of the device..

Did it work if you use the USB cable directly?

[barren wigeon]

does it work with usb? coz i m not the one holding it i m just the developer

btw it works perfectly fine with ios so i dont think the device is broke or something

[quasi pike]

Yeah but there could be compatitible issue with Android

[barren wigeon]

okk

so what option do i have?

[quasi pike]

Have you tried restarting the device. Probably you can ask Support team for another testing device

[barren wigeon]

yes tried several times but like i said not even works on any of the apps, even with third party apps

[quasi pike]

One of the reader, right? The another one works fine with every apps?

[barren wigeon]

yes

works with mine as well

is there any initial setup of every device before we can make it workable?

[barren wigeon]

is anyone there?

[quasi pike]

Hi, sorry. I think you already set it up correctly since you have it working on iOS

Sorry don't have great suggestion other than try out another device

[barren wigeon]

ok

anything to do with a bug in android?

SDK

who can we report?

[quasi pike]

Please reach out to Support

[livid rain]

:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[barren wigeon]

ok

thanks

[quasi pike]

It's hard to tell it's the Android SDK, because one device is working

[barren wigeon]

that does seem like it