DeliveryTiem | Stripe Developers | Page 1

sharp driftBOT Jan 28, 2023, 12:35 AM

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hidden tangle Jan 28, 2023, 12:36 AM

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Hi, can you share the subscription creation request id with me where you're seeing this behavior? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

pseudo glen Jan 28, 2023, 12:37 AM

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Hi pgskc, yeah it's ID is req_1Ndxwbto0S1cmm

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Can't understand where it's getting it from, we don't have the infrastructure to handle schedules on production yet but somehow they're popping up

hidden tangle Jan 28, 2023, 12:41 AM

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Can you share the subscription schedule id with me?

pseudo glen Jan 28, 2023, 12:41 AM

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Yep will get it now

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Schedule id is sub_sched_1MHzwaIUwLvVicLY42BgRVkI

hidden tangle Jan 28, 2023, 12:45 AM

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I think the reason here is because you're backdating this subscription, https://stripe.com/docs/api/subscriptions/create#create_subscription-backdate_start_date. Testing it now on my end to confirm

pseudo glen Jan 28, 2023, 12:48 AM

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Fair but I don't see any logs connected to the subscription that have this property defined

hidden tangle Jan 28, 2023, 12:49 AM

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This subscription schedule was triggered because you used the Dashboard. If you use the API, it would not be the case, https://stripe.com/docs/api/subscriptions/create#create_subscription-backdate_start_date.

pseudo glen Jan 28, 2023, 12:50 AM

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So just to make sure we're both thinking the same thing, any subscription update via the dashboard associates a schedule?

hidden tangle Jan 28, 2023, 12:52 AM

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When I tested this in the Dashboard, yes. With Dashboard functionalities, I'm unable to assist. Our support team will be able to assist you better than I can: https://support.stripe.com/contact. I'm happy to help with our API/ integration questions you may have.

versed grove Jan 28, 2023, 12:53 AM

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Most Dashboard changes won't create a Schedule no. Some will, it depends what you are trying to do. So if you team uses the Dashboard to make Subscription updates, your code needs to be resilient to SubscriptionSchedules being created/controlling those Subscriptions in some cases

pseudo glen Jan 28, 2023, 1:01 AM

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Yeah i'm seeing a pattern now, 'cancel_at' dates were set and it's triggered a schedule creation.

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Okay it's a matter of updating to subscription schedules

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Thanks for the info

hidden tangle Jan 28, 2023, 1:03 AM

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We're closing this channel now for the weekend. If you have any further questions, we're happy to help next week.

pseudo glen Jan 28, 2023, 1:03 AM

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Cool, all the best enjoy the weekend

#DeliveryTiem