#Bogdan

1 messages · Page 1 of 1 (latest)

strange ravineBOT
tough bluff
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Hi 👋

Payment Intents are not deleted so we can rule that out. To examine the rest can you share a Payment Intent ID or Checkout Session ID that is an example of this unexpected behavior?

pastel mantle
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well I am not sure how to find the ID's of the missing ones🥲 Is it okay if I share payment IDs for which I cannot find the associated payment intent?

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For example: "py_1MSgywGa9JQ3EAshD2XhJScX" in the case of this payment I can find the payment intent in the list that I retrieve

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But for this one: "py_1MRLBzGa9JQ3EAshyMfSRfV2" I cannot

tough bluff
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Okay, taking a look at the weird one

pastel mantle
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Thank you!

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Is my assumption correct that for each payment there should be an associated payment intent object?

tough bluff
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No, not at all

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For this payment it appears it's the result of a Transfer but let me keep digging

pastel mantle
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okay

tough bluff
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Yup okay this payment was due to a transfer from one Stripe Account to another

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So if you were expecting each Payment (py_) to be related to a Payment Intent (pi_) that would not necessarily be true. There are two different Connect Platforms your account is linked to and this Transfer came from one of them

pastel mantle
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So if the payment is done from a Connected account then there isn't a payment intent related to it but if it is comming from the outside(aka not a stripe connected account) then there will be a payment intent object created?

tough bluff
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If there is a Payment Intent used to collect funds then yes there will be a Payment Intent. If a Connected account creates a Transfer that still moves funds to your account but does not use a Payment Intent

pastel mantle
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hmm okay

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So if the payment is done through stripe checkout there will always be a payment intent no matter the email or payment method used to make the payment?

tough bluff
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Correct

pastel mantle
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okay, I guess that solves my issue

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thank you for the help!