#paulacle
haughty plume
fallen salmon
Where are you seeing this? Is this the modal where the bank account details are entered or somewhere else?
frank creek
we are seeing this on payments taken in the customers bank account
at the moment the reference mentions stripe, but we would prefer our company name
fallen salmon
Oh the statement descriptor on the bank statement?
frank creek
yes
fallen salmon
As long as you have it in your dashboard, we will send the exact statement descriptor that you have to the bank each time you take a payment https://dashboard.stripe.com/settings/public
That being said, sometimes banks don't respect the statement descriptors that they are sent and work on their own logic
frank creek
ok thanks