Yannik | Stripe Developers | Page 1

midnight gyroBOT Jan 27, 2023, 8:12 AM

#

true ore Jan 27, 2023, 8:15 AM

#

Hi, do you have the request id req_xxx?

rustic fog Jan 27, 2023, 8:16 AM

#

Yes the request is req_n3evNoc6OvAj2X

true ore Jan 27, 2023, 8:22 AM

#

Um I think the provided refund_iban is simply invalid. Are you sure you passed a valid value?

rustic fog Jan 27, 2023, 8:31 AM

#

The refund_iban is the one sent by Stripe in our webhook with the event source.transaction.created

So I guess it can't be incorrect as the money is received on the Stripe account.

true ore Jan 27, 2023, 8:33 AM

#

Um that's weird. Could you please write into Support and let them investigate in detail?

buoyant groveBOT Jan 27, 2023, 8:33 AM

#

:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

#Yannik