EmilyR-disable-pii | Stripe Developers | Page 1

jovial palmBOT Jan 26, 2023, 4:48 PM

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slender nova Jan 26, 2023, 4:48 PM

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Which event specifically?

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Or are you asking for all events?

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EmilyR-disable-pii

polar briar Jan 26, 2023, 4:54 PM

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asking for all events preferably

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we are just concerned about CCPA etc.

slender nova Jan 26, 2023, 4:54 PM

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Unfortunately that's not possible.

polar briar Jan 26, 2023, 4:55 PM

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gotcha. would it be possible for specific types of events or also not possible?

slender nova Jan 26, 2023, 4:55 PM

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The only way to do that would be to not collect the information to begin with (which obviously isn't possible for certain types of information)

polar briar Jan 26, 2023, 4:56 PM

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I see. Well, in the event that a customer of ours writes in and wants all PII removed, what would be the process from requesting that to be done on Stripe side as well?

slender nova Jan 26, 2023, 4:57 PM

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Here's a good resource for that: https://support.stripe.com/questions/i-would-like-to-delete-the-information-stripe-has-collected-from-me

I would like to delete the information Stripe has collected from me...

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

polar briar Jan 26, 2023, 4:57 PM

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thank you!

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"I have made a payment with a merchant who uses Stripe for payment processing
If you are the customer of a Stripe user (merchant), the Stripe user may be responsible for responding to your query and we recommend you reach out to them directly."

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this one is relevant for me, but it doesn't say what to do

#EmilyR-disable-pii