Dejan | Stripe Developers | Page 1

spare dustBOT Jan 26, 2023, 2:54 PM

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weary spruce Jan 26, 2023, 2:54 PM

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Hi 👋 that typically happens when a customer does not successfully complete the authentication challenge for a payment. What are you looking for help with regarding this flow?

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Hi @sudden kite just wanted to see if you were still looking for assistance on this and if you saw my above message?

sudden kite Jan 26, 2023, 3:05 PM

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Hi yes

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i still need

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I need to know if i need to recollect his card

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again and provide that payment method id when confirming card or i can use the old payment method id?

weary spruce Jan 26, 2023, 3:09 PM

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I believe you can use an old payment method, but if it failed authentication previously it may do so again. Do you run into an error when you try to process with again with an existing payment method?

sudden kite Jan 26, 2023, 3:10 PM

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yes failed authentication

weary spruce Jan 26, 2023, 3:14 PM

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You see the failed authentication error again when passing the same Payment Method in a second time? If so, that sounds like the Payment Method is having troubles and you may need to collect details to create a new one.

Are you running into this behavior as part of your testing? Can you share the ID of a Payment Intent where you saw this behavior?

shut imp Jan 26, 2023, 4:10 PM

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@sudden kite Checking in, do you still need help with this error?

#Dejan