#Avery246813579

1 messages · Page 1 of 1 (latest)

graceful cargoBOT
red sentinel
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tmr_E8Z5xgX6aFaHuV is the reader

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It was around 9:57 EST so around 30 minutes ago

gloomy marlin
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Hi there, a PaymentIntent is needed for a terminal reader to accept a payment. If there's no PaymentIntent, no payment is collected.

red sentinel
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I know no payment was collected but the pre dip will take a card and a tip before a payment intent is even created

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I was wondering if Stripe stored those logs

gloomy marlin
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I have the same logs as you do

red sentinel
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I think the terminal team definitely has more granular logs from past incidents, I'll reach out to them directly