Linas | Stripe Developers | Page 1

astral trellisBOT Jan 25, 2023, 2:21 PM

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tough kelp Jan 25, 2023, 2:22 PM

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Hello 👋
What kind of object / event are you looking at?
The refund object should have the reason (if one was provided)
https://stripe.com/docs/api/refunds/object#refund_object-reason

Stripe API reference – The refund object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

gloomy lotus Jan 25, 2023, 2:24 PM

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but the webhook itselft do not have it. So, i guess, i have to make additional call and retrieve refund object?

tough kelp Jan 25, 2023, 2:24 PM

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Do you have the event ID handy so I can take a look?

gloomy lotus Jan 25, 2023, 2:25 PM

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POST /v1/charges/ch_3MU5IL2WxmpWlx1M1rOJNUXP/refund

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not sure, where exact is event id. i copied from stripe

tough kelp Jan 25, 2023, 2:26 PM

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Oh that's the request to create a refund, you said you're looking at webhook event?

gloomy lotus Jan 25, 2023, 2:27 PM

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oh, webhook event id: evt_3MU5hp2WxmpWlx1M0vhFwLcL

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it shows only type: +"reason": "requested_by_customer"

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but it doesnt show, text ,which i have entered during refund.

tough kelp Jan 25, 2023, 2:29 PM

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Ah I believe thats expected. The additional text might only be available via Dashboard

gloomy lotus Jan 25, 2023, 2:30 PM

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ok, then i will ask from another side: We charge user for 3 items, using line_items: item1, item2, item3. Lets imagine, customer asks for refund, but only for item2.

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What would be best practice to handle it ? and how i can recognize from webhooks, that refund for item2 was made ?

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somehow i need to automate that for product fulfilment and affiliate traking.

tough kelp Jan 25, 2023, 2:32 PM

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If you're using the API to create refunds then you can use the metadata property to store that information. Don't think there is a great way to handle this via the dashboard unfortunately.

gloomy lotus Jan 25, 2023, 2:32 PM

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no, refunds are made via Stripe admin panel.

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i thought, that i could write product name in the reason. But that doesnt work as expected.

tough kelp Jan 25, 2023, 2:43 PM

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Ah yeah, sorry thats a dashboard only feature at the moment

#Linas