#dgsunesen

1 messages · Page 1 of 1 (latest)

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restive prawn
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Hi! Let me help you with this.

stray marlin
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And this is also true for payments where it in the dashboard says "Uncaptured" ?

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So the payment has been authorized but not yet captured, it is now in a "Uncaptured" state.. I would like to update the amount (mostly increase the price).. And I should be able to do that just fine by using the update method on the PaymentIntent ?

restive prawn
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You will need to confirm it again then.

stray marlin
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what we are experiencing right now is that if we try to update it on a payment that has requires_capture we get this

restive prawn
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Okay, I understand now.
Yes, if you want to capture an amount greater than what was put a hold on, you need to create a new PaymentIntent. You will need to save the Payment Method for future usage: https://stripe.com/docs/payments/save-and-reuse

stray marlin
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Yup, we already do that. Just thought it was possible to be able to change the amount afterwards...

Scenario: customer agrees on a price with service provider, just to realize later on the price needs to be adjusted. We wanted to be able to change it or add like a "top-up" to the price by updating it.. But that does not seem to be possible

restive prawn
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You can do it before you confirm the PI. Otherwise you need a new one.

stray marlin
mild coyote
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Are you using Terminal?

stray marlin
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OH, sorry, didn't see that it was targeting that.. No we do not. It's purely done through the app on a marketplace app 🙂

mild coyote
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AFAIK, we don't support incremental auth like that for non-card present transactions. At least not without a beta. You'd need to speak to support about that: https://support.stripe.com/contact

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Otherwise your option is to do an auth for a higher than required amount, then partially capture