#uttam_1137

1 messages · Page 1 of 1 (latest)

proven zealotBOT
orchid coral
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👋 happy to help

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I don't really follow, would you mind elaborating more?

grand tinsel
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sure

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now after giving account details to the customer, is there a way to prevent them from depositing money into that account?

hoary jacinth
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Hi, I'm taking over my colleague, let me catch up.

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You could delete the source that you created for this transaction.

grand tinsel
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how can we delete that?

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there's no option for that

hoary jacinth
grand tinsel
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okay

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so detaching source from customer will make sure that user wouldn't able to deposit money into that virtual account?

hoary jacinth
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I need to check that. Please give me a moment.
I haven't worked with ACH Credit Transfer that much.

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I checked with my team and it's an internal behaviour that we don't know that much about. We are not sure if the virtual bank account is deactivated internally or not. It might be best to reach out to Stipe Support, they will route the request to an appropriate internal team: https://support.stripe.com/?contact=true