Flolosain | Stripe Developers | Page 1

fair gladeBOT Jan 25, 2023, 9:15 AM

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quiet mauve Jan 25, 2023, 9:15 AM

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Hi there!

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What type of connected account are you creating? Standard, Express, or Custom?

lilac saffron Jan 25, 2023, 9:21 AM

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Thanks for your answer! It's for Standard account

quiet mauve Jan 25, 2023, 9:21 AM

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For Standard account Stripe is responsible for the onboarding. So if a document is missing, Stripe will directly email the connected account to send the missing information. There's nothing to do on your end.

lilac saffron Jan 25, 2023, 9:22 AM

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OK, and so the document or information needed will be sent via email by the user?

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And how it works for express account?

quiet mauve Jan 25, 2023, 9:23 AM

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Same: Stripe will take care of it. It's only for Custom accounts that the platform is responsible for handling onboarding.

lilac saffron Jan 25, 2023, 9:25 AM

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OK, and so the document or information needed will be sent via email by the user? Not by API call?

quiet mauve Jan 25, 2023, 9:26 AM

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Correct, for Standard and Express, Stripe will send emails to the account if any verification is needed. And you, the platform, has nothing to do.

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