Raidersguy74 | Stripe Developers | Page 1

signal wedgeBOT Jan 25, 2023, 3:38 AM

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dapper palm Jan 25, 2023, 3:39 AM

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Hi there, can you tell me more about the problem? are you trying to log in to Express Dashboard with a number that's different from the one that was registered?

fierce sigil Jan 25, 2023, 3:39 AM

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Yes

dapper palm Jan 25, 2023, 3:41 AM

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OK. You need to log in with your old number first, and from the settings page you can update it to the new number https://support.stripe.com/express/questions/how-can-i-update-my-personal-information

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If you lost your old number, follow these steps to authenticate yourself and add the new number https://support.stripe.com/express/questions/i-lost-my-phone-or-changed-my-number-how-do-i-login-to-my-account

fierce sigil Jan 25, 2023, 3:44 AM

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I don’t have access to old phone number is the issue also says my email doesn’t have a password to sign in

dapper palm Jan 25, 2023, 3:47 AM

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Have you tried the second link that I posted earlier?

fierce sigil Jan 25, 2023, 3:57 AM

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This is what I get with second link

dapper palm Jan 25, 2023, 3:58 AM

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OK, in this case, you can reach out to Stripe support https://support.stripe.com/contact and they'll help you with account specific inquiry.

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