!Nicolas | Stripe Developers | Page 1

sharp arrowBOT Jan 24, 2023, 9:59 AM

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fading void Jan 24, 2023, 9:59 AM

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How can I help

scenic gate Jan 24, 2023, 10:00 AM

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Can you tell me how this is possible?

fading void Jan 24, 2023, 10:01 AM

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What's possible? Can you share your account ID?

scenic gate Jan 24, 2023, 10:01 AM

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How can I have +10k payment blocked when Stripe is disabled

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Account email:
contact@swizcloud.fr

fading void Jan 24, 2023, 10:02 AM

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I need the acct_xxx, you can find it here: https://dashboard.stripe.com/settings/account

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

scenic gate Jan 24, 2023, 10:03 AM

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acct_1GBlvxCCRzT3bTY8

fading void Jan 24, 2023, 10:03 AM

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But it looks like your key(s) have been exploited and you're being subject to card testing: https://stripe.com/docs/disputes/prevention/card-testing

Protect yourself from card testing

Learn about this fraudulent activity and how to protect yourself against it.

scenic gate Jan 24, 2023, 10:04 AM

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My keys were stolen?

fading void Jan 24, 2023, 10:04 AM

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I recommended rolling your API keys: https://dashboard.stripe.com/apikeys

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

scenic gate Jan 24, 2023, 10:04 AM

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Already

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How can I remove all these attempts?

fading void Jan 24, 2023, 10:05 AM

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You can't

scenic gate Jan 24, 2023, 10:05 AM

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Okay and I have to pay the 50€ fee?

fading void Jan 24, 2023, 10:07 AM

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You should speak to support about disputes and fees: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

scenic gate Jan 24, 2023, 10:07 AM

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Ok thank

fading void Jan 24, 2023, 10:10 AM

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np!

#!Nicolas