#instanick-billing-paymentupdate
barren bluff
ivory rune
instanick-billing-paymentupdate
@stone sentinel that exact page no. But you can use the Customer Portal and do what you need: https://stripe.com/docs/customer-management
stone sentinel
If a customer's subscription is in a past_due state, will they be able to update the payment information from there?
ivory rune
yes
stone sentinel
OK, great. And when that happens, will Stripe attempt to charge the card immediately?
ivory rune
No, on that page they can update their payment method on file but we won't attempt automatic payment, you'd wait for a future retry, or you can listen to Events on your webhook handler and attempt the payment.
I'd recommend trying all of this in Test mode to familiarize yourself
stone sentinel
Great, thank you. We'll dig into the docs but one more question if you don't mind:
When we capture this credit card update event and attempt to charge the card, is it possible to keep the subscription on the original start/end day of the year? Or would this trigger the start of a new subscription?
ivory rune
There's no change to the Subscription itself. What you do is attempt to pay the most recent Invoice
stone sentinel
OK, great thanks for your help
ivory rune
sure thing!
stone sentinel
if you take feature requests, generating links to the page here would be handy 🙂 https://stripe.com/docs/billing/revenue-recovery/customer-emails#link-to-a-stripe-hosted-page
ivory rune
noted!