oboxodo | Stripe Developers | Page 1

tranquil lionBOT Jan 23, 2023, 5:44 PM

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vale path Jan 23, 2023, 5:47 PM

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HI 👋

That's a lot of text, give me a sec

boreal leaf Jan 23, 2023, 5:48 PM

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🙂

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I tried to explain with the least text possible, heh

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I'm open to clarify whatever you need. I'll wait for your questions.

vale path Jan 23, 2023, 5:53 PM

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I'm a little confused here. Have you tested this out?

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Each Price object is directly linked to a specified Product object. So you should not be able to apply a Price from Product A to Product B in any situation

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Sure a user can update the Price from a Price for Product A to a Price for Product B, but that would show up as a change from Product A to Product B

boreal leaf Jan 23, 2023, 6:17 PM

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hey.

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yes. That last situation you're mentioning is what we want to forbid.

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If a user has a subscription for Product A, and a subscription for Product B, I don't want them to be able to change theis subscription for Product A for a new subscription on Product B, ending up having 2 Product B subscriptions.

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do I explain myself?

clever steeple Jan 23, 2023, 6:19 PM

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👋 stepping in as Snufkin needed to step away

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Catching up

boreal leaf Jan 23, 2023, 6:19 PM

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👋

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Actually... it's a bit more complicated than that... let me see if I can explain further...

clever steeple Jan 23, 2023, 6:20 PM

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I think I understand overall

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And unfortunately don't think this is possible for the Customer Portal to really handle

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For this to be handled you would need to determine up front what Price the Customer is going to update to/from for the Customer Portal and then only pass a configuration that allows for that

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Which is a bit of a pain

boreal leaf Jan 23, 2023, 6:22 PM

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We have 4 products in Stripe: A, B, C, and D.

Products A, B, and C, have 2 prices each and they're, let's say... "compatible" between them. Meaning if I have a subscription on any of those 6 prices, I should be able to change to any of the other 5.

But, Product D works independently from the other 3 and has 2 prices too, but a subscription on any of these 2 prices shouldn't be changed for any of the other products' prices.

clever steeple Jan 23, 2023, 6:23 PM

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Oh wait

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Ah nvm

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Hmmm

boreal leaf Jan 23, 2023, 6:24 PM

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clever steeple For this to be handled you would need to determine up front what Price the Custo...

I'm fine having 2 configurations, one limiting to the 6 prices for products A, B, and C. And another for the 2 prices on D. That works perfectly when a customer has either a subscription on A/B/C or D. The problem is when the customer has both subscriptions at once.

clever steeple Jan 23, 2023, 6:24 PM

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Yeah don't think Customer Portal really handles this well unfortunately

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Right I understand

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The only way to really handle this would be to actually have separate Customer objects

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But that is a huge pain because then you need to collect Payment Method details twice

boreal leaf Jan 23, 2023, 6:25 PM

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The perfect solution for me would be to create a portal session specifying what subscription it is for, so the user is not given the option to pick which of the 2.

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I see I can only specify a subscriptioin when the flow is for canceling the subscription 😦

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but it's soooo close to working like I wish

clever steeple Jan 23, 2023, 6:25 PM

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boreal leaf The perfect solution for me would be to create a portal session specifying what ...

Yeah this is great feedback and something I will pass along to our Customer Portal team

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Yeah this just isn't going to be possible today with Customer Portal. The best I can do is to submit a feature request to get a specific Subscription parameter added to the update config

boreal leaf Jan 23, 2023, 6:32 PM

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Here you have something you can attach to that feature request:

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or, simply allow specifying which configuration id to use for each of the existing subscriptions

clever steeple Jan 23, 2023, 6:34 PM

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Yep makes total sense.

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