Yankee | Stripe Developers | Page 1

wraith wedgeBOT Jan 20, 2023, 11:47 PM

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lucid badger Jan 20, 2023, 11:50 PM

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Hi, I'm having a hard time understanding the ask here. Can you rephrase this?

tired cypress Jan 20, 2023, 11:50 PM

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Ok, i write an example flow

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On our service we have subscription plan feature

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Monthly or yearly

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And some customer at the 15th day of month wants to subscribe some plan

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As default Stripe will take only half sum from whole plan price amount

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But my client wants stripe will take the whole price amount, what doesn't depend on day of month

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If customer will buy subscription at the end of month, he must pay whole sum

lucid badger Jan 20, 2023, 11:56 PM

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Can you share the request id where this has happened? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

tired cypress Jan 20, 2023, 11:58 PM

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Now my client is not active. Where i login stripe, he must confirm this login

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Ok, we have on prod up test plan

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With 1$

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Of monthly price

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But test customer bought subscription for this plan yesterday and he paid only 0.37$

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What moved to next subscription renewal invoice

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Because of minimal stripe payment amount is 0.5$

lucid badger Jan 21, 2023, 12:01 AM

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I have an itch that when you create the subscription, you're passing a specific parameter that makes this occur. I recommend that you read this: https://stripe.com/docs/billing/subscriptions/overview

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Again, I'd need to see this specific request id so I can further investigate this.

tired cypress Jan 21, 2023, 12:03 AM

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It doesn't depend on some request

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It happens for only sub

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every sub*

lucid badger Jan 21, 2023, 12:04 AM

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I need to see this example so I can further look into this

tired cypress Jan 21, 2023, 12:06 AM

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Its a question about stripe feature, but ok

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On monday

lucid badger Jan 21, 2023, 12:08 AM

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Can you share with me how I can reproduce this step by step?

1/ Create a plan for $1
2/ How does the customer pay $0.37?

Before I can help, I need to make sure that I'm testing the exact same scenario as you're seeing.

tired cypress Jan 21, 2023, 12:11 AM

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Look. Price doesn't matter. E.g. customer pay today, at the 21th, and it will pay only about 1/3 of the full price sum for this plan

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Make price higher

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10$

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Because of minimal is 0.5$

lucid badger Jan 21, 2023, 12:12 AM

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I think when you create the subscription, you are passing a specific parameter that makes it work that way.

tired cypress Jan 21, 2023, 12:14 AM

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Wait a minute

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Oh, its this?
payment_behavior: 'allow_incomplete'

lucid badger Jan 21, 2023, 12:18 AM

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No that is not, https://stripe.com/docs/api/subscriptions/create?lang=curl#create_subscription-payment_behavior - is used to create subscriptions with status=incomplete if the first invoice cannot be paid. At this point, I think the next step is to attain the request id and come back to the channel after you have the request id.

#Yankee