irisy | Stripe Developers | Page 1

slate meteorBOT Jan 20, 2023, 11:41 PM

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bitter heron Jan 20, 2023, 11:42 PM

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Hi, I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

rapid osprey Jan 20, 2023, 11:44 PM

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Okay, sounds good. Maybe one technical q on this front - if we're getting 200 OK A request to create a refund completed, that doesn't necessarily mean the refund funds are approved right?

bitter heron Jan 20, 2023, 11:46 PM

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What do you mean by 'refund funds are approved right'? Can you share the request id here so I can properly assist? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

rapid osprey Jan 20, 2023, 11:50 PM

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req_V6EtT6Wio35OYr

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I mean because the API response is 200 but the dashboard status says "waiting for requested information", is it correct to interpret as the actual refund is not approved by the bank yet?

bitter heron Jan 20, 2023, 11:54 PM

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200 here means that the request was successful, it does not mean that refund has been issued. You can learn more here: https://stripe.com/docs/refunds. You'd likely want to reach out to support.

#irisy