#jonathanbull

1 messages · Page 1 of 1 (latest)

solemn fernBOT
chilly pike
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Hi. I'm not sure what happened here. Let me rope in a colleague to take a look at this. Will get back to you

open timber
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thanks 🙂

chilly pike
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Hi again. So this looks like a bug. I'm going to file this issue internally so folks can investigate. Can you write in to https://support.stripe.com/contact/email and then provide my discord handle in the message body: codename_duchess so that I can search for the ticket and grab it? This way I can update you with progress on the issue

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chilly pike
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Also can you let me know once you've written in so I can grab the ticket?

chilly pike
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I see you've gone offline. I have to head out as well. I will still file this issue internally, but when you write in, can you include all the details you included in this Discord thread and mention that codename_duchess from Discord reported this bug already so whoever grabs the ticket will know who to escalate to?

open timber
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Sorry @chilly pike , I had to jump offline. I've just raised a ticket as you suggested

native swift
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Thank you, I'll let them know.

chilly pike
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Oh looks like you wrote in directly to the unmonitored support email

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Ok grabbed the new ticket! Saw it tied to my discord handle