#Mr. Sir

1 messages · Page 1 of 1 (latest)

hoary prairieBOT
unreal dew
#

Hello there

#

Where are you located?

drifting quail
#

Dallas, Texas

unreal dew
#

Hmm and you have a US-based Stripe Account?

drifting quail
#

Yes I created it in my Texas LLC

unreal dew
#

That's odd then... it should accept Amex

#

What are you seeing that indicates it does not?

drifting quail
#

It says error on the app

#

It might be the app gatekeeping it

unreal dew
#

Hmm can you show me a screenshot or something of the error? Did you write this integration yourself or are you using a third party?

drifting quail
#

I had a third party write it for me. The app says there is an error. They are not the best with stripe. I am looking for someone who can consult with me and help with the code. They struggle with integrating the marketplace since I need every payment split in two. They just charge the card twice for every transaction

unreal dew
#

Ah yeah this is likely the integration then preventing Amex. We do support Amex so would need to work with your developer here to get that fixed up.

drifting quail
#

I appreciate that. I will reference them over here when they start work again on monday.

unreal dew
#

Sounds good!

drifting quail
#

Thank you!