nicolas | Stripe Developers | Page 1

thick bluffBOT Jan 20, 2023, 5:49 PM

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tawny knot Jan 20, 2023, 5:50 PM

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Hello! There are many reasons this might be the case. Have you confirmed your integration supports 3D Secure by using test cards in test mode which require it?

proper bear Jan 20, 2023, 5:53 PM

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We didn't make it support 3DS, that's why we are surprised that there are even a few 3DS transactions

tawny knot Jan 20, 2023, 5:54 PM

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Card issuers can require 3D Secure at any time.

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If your integration doesn't support 3D Secure the transaction will fail, which is what you're seeing.

proper bear Jan 20, 2023, 5:57 PM

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We’re using Stripe.js. Does it make any difference ?

tawny knot Jan 20, 2023, 5:59 PM

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Wait, sorry, I got my threads mixed up!

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What does "using Stripe.js" mean exactly? Do you know what version (v2 or v3)? Are you using Stripe Elements? If so, which ones?

proper bear Jan 20, 2023, 6:09 PM

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we're using stripe/stripe-js 1.11, with no API version specified

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and yes, we use Stripe Elements

tawny knot Jan 20, 2023, 6:09 PM

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1.11? There is no such version, and Stripe Elements requires v3.

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Which Stripe Elements are you using?

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Oh, you mean 1.11 of the ES module? https://github.com/stripe/stripe-js

proper bear Jan 20, 2023, 6:10 PM

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Yes, we are using the ES module

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( If you want (can) test, the process starts here https://www.thedarkroomrumour.com/fr/signin )

tawny knot Jan 20, 2023, 6:11 PM

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I just need to know which Stripe Elements you're using and how you're using them to determine if you have support for 3D Secure or not.

proper bear Jan 20, 2023, 6:13 PM

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It’s loaded with the Stripe API and no version defined

tawny knot Jan 20, 2023, 6:13 PM

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The ES module is only going to load Stripe.js v3, so that doesn't matter. The main question now is what Stripe Elements you're using?

#nicolas